Posts Tagged ‘virtual’

The IT Ties That Bind

Managing work and workers in the post-9-to-5 world

by David Rosenbaum

Frederick W. Taylor, author of 1911’s The Principles of Scientific Management, would be appalled. Taylor believed that there was only one right way to do any job: through “enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation.”

But market developments are challenging Taylor’s prescriptives. The advent of virtual organizations has changed the way the workforce is managed and organized. Increasing reliance on contingent (part-time and contract) labor has increased the need for knowledge capture and collaboration technologies. Flexible work days, home offices, the evolution of disruptive technologies, and other forces are changing the ways we work—and making the 9-to-5 workday look as old-fashioned as Taylor.