Archive for the ‘unified communications’ Category

Fitting UC into your business — five questions you should ask before buying

By Bennie Langenhoven

You’ve thought long and hard about it, and you’re finally ready to adopt unified communications (UC), including its foundation, Voice over IP.

Part of the attraction is the rich application benefits of this technology, but you’re also painfully aware that its array of predecessors, including TDM (time division multiplexing) switched telephony, won’t be around or dominant for that much longer.

The bottom line: whether your existing TDM PBX has broken down, doesn’t have the features you want, costs too much to maintain, or whether your business is growing and your existing technology won’t scale or isn’t worth scaling, there are numerous reasons to go UC.