Archive for the ‘Remote Access’ Category

Monitoring and managing home-based staff

It’s all very well having a virtual office, or staff working remotely. In fact many say productivity actually increases as a result. But how do you know?

That was the question posed by Rodolfo Torrallardona from Ericsson in Argentina, a question that sparked a torrent of comment. Clearly it’s a subject that is hot across the forum right now.

Are companies taking full advantage of mobility?

The Reynolds and Reynolds Company in the US has just launched a mobile version of its contact management package aimed at iPad users. It says, with dealerPAD, dealers can access important functions from anywhere, at anytime such as creating and updating customer records to searching the dealer’s vehicle inventory. Salesnet has also recently launched its mobile CRM for smartphones

Yet despite the evolution of such products to mobile applications, are companies taking full advantage of mobility, asked Graham Whistance on this forum. “Everyone gets their email on the move but how many companies really use mobility to the lengths they could?,” he said. “Do people access their CRM, accounts, ERP and reporting tools on the go? If not why not?”

Will Microsoft’s acquisition of Skype kick-start video-conferencing?

Will Microsoft’s $8.5 billion purchase of Skype kill or be the making of video-conferencing?

Video-conferencing has a lot going for it, said Dave Sumner Smith on the forum a few months ago. “Video-conferencing technology is easier to use than ever. The arguments in favour of face-to-face conversations over the web are compelling. And still its use in business remains very limited. Will it ever take off?”

“It won’t become commonplace until it is more reliable,” said Chris Conder. “The infrastructure to support it isn’t good enough in many places.”

How high up the corporate agenda is greening IT?

How high up the corporate agenda is greening IT? Is the pursuit of profit really able to sit side-by-side with helping protect the planet and its people?

Yes, according to CompTIA’s survey of 650 IT and business executives involved in green initiatives or strategies in the US, UK and Germany. “IT is coming out of the server closet,” said Seth Robinson, the organisation’s director of information technology analysis.

Mobile use threat to data security

 As staff increasingly use their own mobile devices, is security a growing problem?

“Mobile malware is frequently spoken of in apocalyptic terms but the truth is that corporate mobile devices are far more likely to slip out of a pocket, be left in a cab or get snatched off a table than be probed by a hacker,” says Craig Heath, chief security technologist at the Symbian Foundation which develops the operating system used by Nokia, Samsung and Panasonic in their smartphones, reports London’s Financial Times.